7 Apostille Mistakes That Delay Your Documents (and How to Avoid Them)

International documents often require more than a signature and a notary seal. Before a document can be accepted by a foreign government, court, school, employer, or business, the document may need an apostille or another form of authentication.
The process depends on several details:
- Where the document was issued
- Whether the document is public or private
- Whether notarization is required
- Which country will receive the document
- Whether the destination country follows the Hague Apostille Convention
- Which forms, fees, and submission procedures apply
Small errors can result in rejection, return shipping, additional fees, or missed deadlines. The following seven mistakes commonly delay apostille document services in Texas.
1. Sending the Document to the Wrong Authority
Apostilles must be issued by the proper authority for the document. The issuing location matters.
Texas documents generally go to the Texas Secretary of State when they are:
- Issued by a Texas public office
- Certified by a Texas public official
- Notarized by a Texas notary public
Federal documents, such as certain FBI records or documents signed by federal officials, follow a different process through the U.S. Department of State Office of Authentications.
Documents issued or notarized in another state generally must be processed through that state’s competent authority. A Texas apostille cannot authenticate the signature of a notary commissioned in another state.
How to Avoid the Mistake
Identify the document’s source before preparing the request:
- Texas public document: Texas Secretary of State
- Texas-notarized private document: Texas Secretary of State
- Document from another state: issuing state’s authority
- Federal document: U.S. Department of State
- Foreign document: competent authority in the country of origin
The correct authority is determined by the document’s origin, not by the applicant’s current location.
2. Submitting a Copy Instead of an Original or Certified Copy
A scan, email attachment, or ordinary photocopy usually does not meet authentication requirements. Many documents require an original or certified copy with a verifiable signature, seal, or certification.
Common examples of unacceptable formats include:
- Uncertified photocopies
- Printed scans
- Screenshots of electronic records
- Hospital or church copies of vital records
- Unofficial academic records
- Documents with missing seals or certification pages
Birth certificates, marriage certificates, death certificates, and divorce records typically require certified copies issued by the appropriate government office. A personal copy may not be sufficient.
Private documents may require notarization before they can be submitted for authentication. The document must still be prepared in the format required by the receiving country.
How to Avoid the Mistake
Confirm the document type before submitting it:
- Obtain a certified copy from the record custodian when required.
- Use the original Texas-notarized document for private documents.
- Do not print a scanned copy unless the issuing authority specifically permits that format.
- Check whether the destination country requires a recent version of the record.
- Keep the original document intact throughout the process.
The Texas Secretary of State authentication information identifies general document requirements and submission procedures.

3. Using an Incomplete or Invalid Notarization
Apostille processing verifies the notary’s signature and commission. If the notarial certificate is incomplete or incorrect, the authentication authority may be unable to verify the document.
Common notarization problems include:
- Missing notary signature
- Missing or unclear notary seal
- Incomplete venue information
- Missing notarization date
- Incorrect certificate wording
- Expired notary commission
- Blank fields in the notarial certificate
- Signature placed in the wrong location
- Notary commissioned in a different state
- Notarization performed after the document was signed improperly
The notary certificate must match the act performed. An acknowledgment, jurat, copy certification, and other notarial acts have different requirements.
A Texas apostille requires a notarization that can be authenticated by Texas authorities. A document notarized in another state generally cannot be submitted for a Texas apostille.
How to Avoid the Mistake
Before leaving the notary appointment, review the completed certificate for:
- Correct state and county
- Current date
- Complete signer information
- Proper notarial wording
- Notary signature
- Legible seal
- Commission information
- No blank spaces that should be completed
Notarial services and apostille processing are separate steps. A notary verifies a signature or performs another authorized notarial act. The Secretary of State verifies the notary’s authority.
4. Treating Every Document the Same
Different documents follow different authentication rules. A vital record is not handled in the same way as a power of attorney, contract, diploma, affidavit, or corporate record.
For example:
- A Texas birth certificate generally requires a certified copy from the appropriate records office.
- A power of attorney usually requires proper notarization.
- A diploma may require certification by the issuing institution or another authorized official.
- A private affidavit generally requires notarization before state authentication.
- A federal background check may require federal authentication rather than state processing.
Adding a notarial certificate to a vital record without confirming that the procedure is permitted can create an additional problem. The underlying record should not be altered, separated, or unnecessarily notarized.
How to Avoid the Mistake
Classify the document before selecting the process:
- Vital record
- Court record
- Academic record
- Private legal document
- Business or corporate document
- Federal record
- Translation
- Certified copy
The required certification depends on the category. Document authentication services should begin with document classification rather than form completion.
5. Requesting an Apostille When Legalization Is Required
An apostille is generally used for documents presented in countries that participate in the 1961 Hague Apostille Convention. A country outside the convention may require an authentication certificate followed by embassy or consular legalization.
The destination country determines the process.
A Texas document may require:
- Texas authentication or apostille
- Additional certification
- Embassy legalization
- Consular attestation
- A certified translation
- A specific document age or format
The U.S. Department of State apostille guidance provides information about apostilles, authentication certificates, and federal documents.
How to Avoid the Mistake
Confirm the receiving country’s requirements before submission:
- Is the country a Hague Convention member?
- Is an apostille accepted?
- Is embassy legalization also required?
- Must the document be translated?
- Does the receiving office require a recent record?
- Does the receiving country require a particular form or certificate?
An apostille confirms the authenticity of a signature, seal, or official capacity. It does not guarantee that the receiving country will accept the document for a particular legal purpose.

6. Submitting Incomplete Forms, Payment, or Return Information
A correct document can still be delayed by an incomplete request package.
For standard Texas requests, the Texas Secretary of State Form 2102 is generally used for a universal apostille or authentication request. Adoption-related proceedings may require Form 2103 instead.
Common package errors include:
- Missing destination country
- Incorrect applicant information
- Missing return address
- Incorrect number of documents
- Outdated form
- Incorrect fee
- Unacceptable payment method
- Missing return envelope
- Missing supporting certification
- Failure to identify an embassy or destination country when required
Texas state fees and submission requirements may change. Current instructions should be reviewed directly through the Secretary of State before mailing a request. The official Texas authentication forms page provides current forms and related information.
How to Avoid the Mistake
Use a package checklist:
- Original or certified document
- Current request form
- Correct destination country
- Complete contact information
- Correct payment
- Return envelope or delivery instructions
- Supporting certifications
- Translation documents, if required
Each document may require a separate fee. Payment should be verified against the current state instructions before submission.
7. Removing Staples or Waiting Until the Deadline
An apostille certificate is generally attached to the document. Removing staples, separating pages, or rearranging the completed packet can create questions about document integrity.
The apostille should remain attached to the underlying document. Copies of the completed packet may not be accepted in place of the authenticated original.
Timing also affects the process. Delays may occur when a request requires:
- New certified records
- Corrected notarization
- State authentication
- Federal authentication
- Embassy legalization
- Certified translation
- International shipping
Last-minute requests leave little time to correct an error or obtain a replacement record.
How to Avoid the Mistake
Begin the process after confirming:
- The receiving country
- The intended use
- The document’s expiration or age requirements
- Processing time
- Shipping time
- Translation requirements
- Additional legalization requirements
After completion, keep the apostille attached. Store the document flat, dry, and protected from damage.
Apostille Document Services in Tyler, Texas
Lone Star Shield Solutions provides apostille service, notary support, and document authentication services through its Downtown Tyler office. Services may include document review, Texas notarization, apostille preparation, and assistance identifying the appropriate authentication path.
The process begins with the document type, issuing authority, destination country, and intended use. Requirements vary by document and receiving country.
For company information and service sections, visit the Lone Star Shield Solutions website.
Apostille Preparation Checklist
- Correct issuing authority
- Original or certified document
- Valid document format
- Complete notarization
- Correct destination country
- Apostille or legalization process confirmed
- Current request form
- Correct fee and payment method
- Return information included
- Apostille kept attached after issuance
Proper preparation reduces avoidable rejections and helps identify problems before documents are submitted.